Privacy policy

This privacy policy sets out how Visa & Immigration Services LTD uses and protects any information that you give Visa & Immigration Services LTD when you use this website.

Visa & Immigration Services LTD is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy statement.

Visa & Immigration Services LTD may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 2012-02-10.

What we collect

We may collect the following information:

  • Full name, birth date, passport number and issuing details
  • Contact information including email address and postal address
  • Other information relevant to your application

What we do with the information we gather

We require this information to be able to deliver the service you request (visa or entry permits). The information is required by the government agencies that deals with and issues the visas and permits.

To be able to file your application we will submit your information to the issuing authority. This is done electronically via an encrypted and secure connection.

The information you entered, including the result or your application, will thereafter be stored in our system for you to be able to login and access this data.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. This website has already set cookies on your computer, if your browser is setup to allow that. If you do not approve of that, you can close this window and clear the cookies from your browser.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We will never use your personal information to send you promotional information from third parties. In order to complete your application, we need to give your information to the relevant government agencies that authorize visas or permits.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

If you don’t want to receive any communication from us, or wish to be removed from our customer database, please feel free to contact us with your request and we will update or remove your records without delay.

Australian Government official resources: